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Cycle Action members are members of CAN, NZ's national voice for cycling.

 

Crash and hazard reporting 

So you've got something to report!

Follow this index to ensure others know what you're thinking so something can be done about it.  You might want to follow more than one of these links.

I want to provide feedback on good or bad experiences about cycling, including incidents and near misses
I want to report a hazard to my local Council/NZTA
I want to report bad driving to the Police (but not to the point of prosecution)
I want to report bad driving to the point where the driver should be prosecuted
I've had a crash with a motor vehicle - what should I do?

The Good, the Bad, and the Ugly

Cycle Action Auckland is committed to making Auckland a better place for cyclists.  One way we can do this is to get your feedback on the good and bad experiences about cycling.  We also need to know about your incidents and near misses.  Please report these to us and if you come across some great new facilities for cyclists you haven't seen before, let us know about these too.

Click here to access the form.

If the good or bad news can be consistently located on an Auckland map, add it to the Cyclist Input Map too.

Reporting a hazard or problem

Have you got a request for an improvement or spotted a hazard for cyclists that your local road controlling authority can do something about?  It's important to report it as soon as possible, so please contact the relevant Council and ask them to let you know when it's fixed. 

 Region/link E-mail Phone
Auckland City Council  cycle@aucklandcity.govt.nz 09 379 2020
Manukau City Council  n/a 09 262 5104
Franklin District Council  n/a 09 237 1300
Papakura District Council  customerservices@papakura.govt.nz 09 295 1300
North Shore City Council  actionline@northshorecity.govt.nz 09 486 8600
Waitakare City Council  info@waitakere.govt.nz 09 839 0400
Rodney District Council  n/a 0800 426 5169
09 426 5169
Keith Pauw, NZTA  Keith.Pauw@nzta.govt.nz n/a
 

Reporting unsafe driving - Police Roadwatch

Click here to do it online at the Police Roadwatch website.  This is quick and easy, won't take up much of your time, and will likely result in a letter being sent to the offending driver.  You'll need the registration number, and ideally the make and model, of the vehicle.  Use the CarJam site to cross-check the vehicle details.

Reporting unsafe driving (with a view to prosecution)

You're going to need to be committed here.  You must lay a formal complaint at your nearest Police station, and be prepared to take time out to go to Court.

I've had a crash with a motor vehicle - what should I do?

We hope you're OK!  Please note it's REALLY important that you file a crash report with the Police and that the Police take the incident seriously.  If you're injured it's even more important - in fact it's a legal requirement that the crash be reported as soon as practicable and certainly within 24 hours.

Here are two checklists that will help with this. The first is a Serious crash checklist  to help you to note all the details of your crash. This information can help you when dealing with the police and insurance companies.

The second is an Incident checklist  in the event that you wish to report an accident or incident to the police.   You might like to print these out and carry them with you in a backpack or seatbag for easy reference.  Take photos with your mobile phone camera too.

If we can help further, please contact us.